Политика доставки

1. Order Processing Time

In-stock orders placed before 2:00 PM EST on a business day ship the same day.

Orders placed after that, or for items not in stock, are processed within 1–3 business days. You'll receive a shipment confirmation email with tracking; tracking becomes active within 24–48 hours.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Domestic (U.S.): 3–7 business days
• International: 7–21 business days

Delivery delays can occasionally occur due to carrier issues, customs, or weather conditions.

3. Shipping Locations

We currently ship to:

• United States
• Canada

If your country is not listed at checkout, please contact us at sales@protoolhaus.com.

4. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped.

Tracking numbers will be active within 24–48 hours.

5. Customs, Duties & Taxes

Pro Tool Haus is not responsible for any customs, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.